Data We Process
We collect your mobile number, email and identity details when you open an account so we can verify withdrawals and send you login codes. Payment transaction records come through when you deposit via bKash, Nagad or Rocket — we store the transaction reference and timestamp to
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match it to your balance update. Device data includes your IP address, browser type and screen size so we can deliver the right lobby version and flag unusual login patterns. We also keep a log of support messages and live chat transcripts when you contact us.
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Session cookies track your login state; preference cookies remember your language and display settings. We do not sell your data to third parties. We share transaction details with our payment processors to complete deposits and withdrawals, and we may provide account information to regulatory authorities where
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local law requires it. Data is stored on secure servers with encrypted backups. Account records are retained while your account is active and for the period required by applicable financial and gaming regulations after closure. You can request a copy of your data, ask us to
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correct inaccurate records, or request deletion by contacting support with your registered mobile number and account email.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.